Your privacy is our priority. This document clearly explains how m99myr collects, uses and protects your personal data as a member of our platform.
M99myr is committed to protecting your privacy. We do not sell, rent or share your personal data with third parties for marketing purposes. All information you provide is used solely to deliver and improve our platform services to you.
When you register and use the m99myr platform, we collect several categories of personal information to enable us to provide services securely and efficiently. This data collection is necessary to comply with anti-money laundering regulations, ensure the security of your account, and deliver a better gaming experience.
Every piece of information we collect is used for clear and legitimate purposes. Below is a summary table of our data use purposes:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Data | KYC identity verification, fraud prevention | Legal obligations |
| Financial Data | Deposit and withdrawal processing | Contract performance |
| Technical Data | Account security, fraud detection | Legitimate interest |
| Usage Data | Platform improvements and user experience | Legitimate interest |
| Contact Data | Customer support and service communications | Contract performance |
M99myr takes our responsibility to protect your personal data seriously. Our platform is secured with multiple layers of security to ensure all your information remains safe at all times.
All data transmitted between your device and m99myr's servers is protected using 256-bit SSL (Secure Socket Layer) encryption — the same encryption technology used by leading banking and financial institutions worldwide. This means that even if someone attempts to intercept communications between you and our platform, the data will be unreadable.
Your password is never stored in plain text on our servers. Instead, we use strong hashing algorithms with a unique salt value for each account. This means that even in the event of an unexpected data breach, your password cannot be recovered by any party.
For added protection, m99myr members can enable two-factor authentication (2FA) in their account security settings. Once enabled, you will need to enter a verification code sent to your phone number each time you log in from a new device or location.
Our cybersecurity team monitors platform activity 24/7 to detect any unauthorised access attempts, suspicious account activity or other security threats. Any unusual activity triggers an alert and is investigated immediately.
M99myr does not sell, rent or disclose your personal data to third parties for marketing or commercial purposes. Your data is only shared in limited and necessary situations as follows:
To process your financial transactions, we need to share the required payment information with payment service providers such as banks, eWallet operators and payment processors. This data sharing is kept to a minimum and limited only to the information needed to complete the transaction.
Some game session information is shared with game providers such as Pragmatic Play, PG Soft and Evolution for technical purposes to ensure smooth gameplay and for game fairness audits. Shared data does not include your financial or personal identity information.
In situations where we are required by law or court order to disclose information, we will comply with those requirements. This includes cooperation with authorities in investigations related to money laundering, fraud or other criminal activities.
M99myr will never contact you by phone or email to request your password, OTP code or credit card information. If you receive such communications claiming to be from m99myr, please ignore and report them to our support team immediately.
The m99myr platform uses cookies and similar tracking technologies to enhance your experience, securely maintain your login session, and understand aggregate platform usage patterns.
You can manage cookie settings through your web browser at any time. However, please note that disabling essential cookies may affect platform functionality.
As an m99myr platform user, you have certain rights regarding the personal data we hold about you:
To exercise any of these rights, please contact our customer support team via live chat or email at [email protected]. We will process your request within 30 business days.
M99myr retains your personal data as long as your account is active and for a reasonable period thereafter to comply with legal obligations. Financial transaction data is stored for at least 7 years as required by Malaysian financial law. Account data inactive for more than 3 years will be reviewed and may be deleted, subject to applicable legal requirements.
Some of your data may be processed or stored on servers located outside Malaysia for redundancy and service continuity purposes. In all such cases, we ensure that protection equivalent to Malaysia's privacy standards is observed by all our infrastructure partners. Data will not be transferred to countries lacking adequate data protection without appropriate contractual safeguards.
M99myr reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or platform developments. When material changes are made, we will notify you via notice on the platform or by email. The last update date will always be displayed at the top of this document.
If you have any questions, concerns or complaints regarding how we handle your personal data, please contact our team through the following channels:
We are committed to addressing every privacy inquiry seriously and ensuring every concern is resolved within a reasonable time.
Have questions about your data privacy? Contact us via 24/7 live chat or email [email protected].
We invest in cutting-edge security infrastructure to ensure that every piece of information you entrust to us is protected with the highest level of security.
Every communication between your device and m99myr's servers is protected with banking-grade 256-bit SSL encryption, ensuring your data cannot be intercepted by any third party.
Our identity verification (KYC) process uses secure, encrypted channels. Your identification documents are handled with care and stored in accordance with international data protection standards.
Activate 2FA in your account for an extra layer of security. Each login from a new device requires verification via an OTP code sent to your phone number.
M99myr never sells, rents or shares your personal data with advertisers or third parties for commercial purposes. Your data is only used to provide services to you.
Our cybersecurity team continuously monitors the platform to detect any suspicious activity. Every security threat is addressed promptly to protect all members.
You have full rights to access, correct or request deletion of your personal data. Contact us at any time and we will process your request within 30 working days.
Your personal data is fully protected. Register now and enjoy a safe, fair and fun gaming experience.
This platform is for individuals aged 18 and above only. Please play responsibly.